Babcock Barks Service Agreement
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For the purposes of this document, the terms Client, Owner, Pet Owner, and Customer are synonymous with the person contracting services for one or more domestic animals.

1. Cancellation Charge Schedule effective 01/01/2020 (% applies to entire service period total):
0 - 48 hours prior to any service, and/or Holidays: Payment in full is charged (no refunds)
2 - 7 days prior to service: 20% of service total is due (equals an 80% refund)
8 days prior to service or more: No charge, refund in full.

2. Reservations are made to plan sitter availability to clients. Therefore, clients returning home early will be required to pay for the reserved amount of time scheduled.

3. Babcock Barks is not responsible for wilted, dead or otherwise unhealthy plants. Babcock Barks will work hard to follow your written directions as precisely as possible, but cannot be responsible if the results are not favorable. Please place all indoor plants together on a waterproof surface in plain sight, as your pet sitter is not responsible for water damaged areas or missed plants.

4. Babcock Barks is not responsible for damage to the home beyond the control of the Pet Sitter. This includes, but is not limited to leaks, electrical problems, and acts of nature. In these situations, the company will attempt to contact the customer and then the emergency contact before making a subjective decision on dealing with the problem. All repairs and related fees will be paid by the client, or fully reimbursed to Babcock Barks within 14 days.

5. Babcock Barks is not responsible for any damage to property of the client or others unless such damage is caused by the negligent act of the Pet Sitter. Babcock Barks agrees to remain insured through Pet Care Insurance (PCI) or a comparable pet sitting liability insurance entity during each service period. Babcock Barks accepts no responsibility for loss to the premises if other individuals have access to a client's home, or if the home is not properly secured.

6. At the time service is booked, Owner will notify pet sitter of everyone who has been granted access to the home during the service period.

7. Babcock Barks is not liable for any loss or damage in the event a burglary or other crime that should occur while under this contract. Pet Owner agrees to secure home prior to leaving the premises. Babcock Barks will attempt to re-secure the home to client instructions at the end of each visit. While keys are in the possession of a Pet Sitter, they will be either on the Sitter's physical person, or be properly secured.

8. Pet Owner must have legal rights to place the animals in the care of Pet Sitters, Kennels, and Veterinary Clinics. The Pet Sitter cannot service a home with “Visiting” pets or animals that do not belong to the resident of the service site without separate sets of agreement forms, including a Legal Considerations Agreement, accepted and signed by each rightful owner(s).

9. The terms of this document apply to all the pets owned by the client, including any and all new pets that the customer obtains on or after the date this document was signed, at any and all locations the owner designates for service.

10. Pet Owner is responsible for pet-proofing house and yard, and the security fences/gates/latches. Babcock Barks will not be responsible for and will not be liable for the death, injury, disappearance, or legal consequences of any pet with unsupervised access to the outdoors.

11. Babcock Barks is authorized to seek any emergency veterinarian assistance needed during visits, at the cost of the client, from any veterinarian as chosen by the sitter.

12. Pet Owner is responsible for supplying the necessary, safe equipment/supplies needed for care of their pet(s), including but not limited to a sturdy, well-fit harness (halter, collar, etc…) for walks or in case of emergencies, firmly affixed vaccination tags, a lead rope or leash, pooper-scoopers, litter boxes, food, cleaning supplies, medicines, pet food, and cat litter. Pet Owner authorizes any purchases necessary for the satisfactory performance of duties. Pet Owner agrees to be responsible for the payment of such items, as well as service fees for obtaining items, and will reimburse Babcock Barks within 14 days for all purchases made.

13. Pet Owner will be responsible for all medical expenses and damages resulting from an injury to a Pet Sitter, or other persons, by the Pet. Customer agrees to indemnify, hold harmless, and defend Babcock Barks, in the event of a claim by any person injured by the Pet.

14. During a hurricane, riot, extreme weather or acts of God, Pet Sitter may be unable to attend to your pet. It is suggested that arrangements be made with someone to evacuate your pets in case of a disaster or weather related event/crisis/”Code Red”. Babcock Barks will attempt to see to your pets safety/care and contact you should such events occur, but cannot guarantee it.

15. This contract permits Babcock Barks to accept all future telephone, online, mail or email reservations and provide service without additional signed legal considerations agreements.

16. Babcock Barks may use their discretion to stop and end service at any time that a pet poses a danger to the safety or health of itself, other pets, other people, or the Pet Sitter. If concerns prevent the Pet Sitter from continuing to care for a pet, the Owner authorizes the pet to be placed in a kennel, or previously arranged locale if possible. All subsequent charges, including but not limited to transportation, kenneling, tranquilizing, treating, accessing, and liability, are to be the responsibility of the Owner.

17. Babcock Barks agrees to provide agreed upon services in a manner that is trustworthy, caring and dependable. In consideration of the services as an express condition thereof, the client expressly relinquishes any and all claims against the company and its employees, except those arising from negligence. Claims of negligence that involve a hired Independent Contractor, hired by Babcock Barks, will be the responsibility of the Independent Contractor and the company they represent. All hired Independent Contractors are required to carry liability insurance with optional coverage or bonding through a reputable company.

18. The owner agrees they will not hold Marian R. Boyle, or employees of Babcock Barks personally liable for any acts of negligence.

19. This contract is governed by the laws of the State of Florida.

20. This is the entire agreement between the parties.

21. By clicking "agree", The owner states that he/she has read this agreement in its entirety and fully understands and accepts its terms and conditions.